Privacy Policy

What This Policy Covers

This Privacy Policy explains what information Pueblo Roofing Co. collects through this website, how it is used, and what choices you have. This site serves Pueblo, CO 81001.

It applies to information collected through this website — the phone number, the contact form and standard website analytics. It does not apply to information you give directly to a roofing professional after they contact you; their own privacy practices govern that relationship.

Information We Collect

When you call the number on this site or submit the contact form, we collect the information you provide:

• Your name
• Your phone number
• Your address in Pueblo, CO 81001
• Your description of the roofing problem

Calls may be recorded or tracked for quality and for connecting you with the right roofing help. Standard website data — such as pages visited and general device information — may be collected through analytics tools.

We collect only what is needed to connect you with roofing help. We do not ask for payment details, Social Security numbers or other sensitive information through this site — never send those through the contact form.

If you browse the site without calling or submitting the form, we do not collect your name, phone number or address. Browsing is anonymous unless you choose to contact us.

How Your Information Is Used — Including Sharing with Roofing Professionals

Your contact details and your description of the problem are shared with the roofing professionals who will contact you to arrange an inspection or roofing work. That sharing is the purpose of this site: it is how a roofing inquiry becomes a visit.

We also use your information to respond to your inquiry, to operate and improve this website, and to keep records of inquiries we have handled. Inquiry details are kept only as long as needed to handle your inquiry and meet legal record-keeping requirements, then deleted or anonymized.

We do not sell your personal information to unrelated marketers. We may share information where required by law, or with service providers who operate this website and its call tracking, under appropriate safeguards.

Cookies and Analytics

This site may use cookies and analytics to understand which pages are helpful and to improve the site. Analytics data is aggregated and does not identify you personally. The cookies this site may use are limited to remembering basic preferences and measuring anonymous page visits — we do not use cookies to build advertising profiles.

You can control cookies through your browser settings — including blocking or deleting cookies — and you can use your browser’s private or incognito mode to limit what is stored. Blocking cookies will not stop the site from working, but some features may behave differently.

Your Choices

You can ask us what information we hold about you, ask for a correction, or ask us to delete your inquiry details, by contacting us through the Contact page. We will respond to privacy requests within a reasonable time. To help us find your details, include the phone number or address you used when you contacted us.

You can also ask us to stop contacting you at any time, and we will honor that request promptly.

If you do not want your details shared with roofing professionals, do not submit the form — call instead and discuss the service first, or do not use the site.

Changes

This policy may be updated. The current version on this page is the version that applies.

How Long We Keep Your Information

We keep your information only as long as it is needed for the purpose it was collected for. Inquiry details — your name, phone number, address, and description of the roofing problem — are kept while your inquiry is being handled and for a reasonable period afterwards, so we can follow up, honor a warranty, or respond if you contact us again about the same job. Once that period has passed, the information is deleted or anonymised. Information kept for legal or accounting reasons is kept only for as long as the law requires. We do not keep your information indefinitely, and we do not keep information you have asked us to delete, unless the law requires us to retain it.

How We Protect Your Information

We take reasonable steps to protect the information you give us. Access to inquiry details is limited to the people who need it to handle your inquiry — the roofing professional who will assess your roof and the person who schedules the work. Our website uses a secure connection where available, and we do not ask you to send sensitive information, such as payment details or government identification numbers, through the contact form. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security, but we take reasonable precautions, and we review them as the site changes. If you are ever asked for payment details or sensitive personal information through this website, do not provide it — contact us through the form on our Contact page or by phone at (719) 555-0100 to check.

Third-Party Services

This website is hosted by a third-party hosting provider, and the contact form and any analytics tools are provided by third-party services. Those providers process information on our behalf — for example, to deliver the website, to store form submissions, or to count visits — and they do so under their own privacy terms and under contract with us. We do not sell your information to unrelated marketers, and we do not share it with third parties for their own marketing. We may share information where required by law, for example in response to a court order or a lawful request from a government authority, or where it is necessary to protect the safety of our visitors or the security of the site. This site may contain links to other websites, and those sites have their own privacy policies, which we do not control.

Your Rights Under Colorado Law

Pueblo is in Colorado, and Colorado’s privacy law gives Colorado residents certain rights over their personal information. You may ask us what personal information we hold about you, ask for a copy of it, ask us to correct it if it is wrong, or ask us to delete it. You may also ask us not to sell your personal information — we do not sell it — and not to use it for targeted advertising. To make a request, contact us through the form on our Contact page or by phone at (719) 555-0100, and tell us what you are asking for. We will respond within the time the law requires, and we may need to verify your identity first, so that we do not disclose your information to the wrong person. If we cannot fulfil a request, we will explain why. You may also appeal a decision, or contact the Colorado Attorney General, if you believe your request was not handled correctly.

Children’s Privacy

This website is intended for adults who own or manage a home, and it is not directed at children. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe a child has submitted personal information through this site, contact us through the form on our Contact page and we will delete it promptly. If you are under 18, please ask a parent or guardian to contact us on your behalf.

What Happens If There Is a Data Breach

If we become aware that your personal information has been accessed or disclosed without authorization, we will assess what happened, take steps to secure the information, and notify you and the relevant authorities as the law requires, without unreasonable delay. The notice will explain what happened, what information was affected, and what you can do. We will also review our security measures to prevent a recurrence. If you ever suspect that your information has been misused in connection with this site, contact us through the form on our Contact page or by phone at (719) 555-0100 so we can investigate.

Do Not Track and Browser Controls

Some browsers offer a “Do Not Track” setting. There is no single standard for how websites should respond to that setting, so we do not change how this site works in response to it. You can control cookies and site data through your browser settings — including blocking or deleting cookies — and you can use your browser’s private or incognito mode if you prefer not to leave a browsing history on your own device. Blocking cookies may affect how the site works, but it will not prevent you from calling us or submitting the contact form.

Contacting Us About Privacy

If you have a question about this policy, or you want to make a request about your personal information, you can reach us through the form on our Contact page or by phone at (719) 555-0100. Please include your name and the email address or phone number you used when you contacted us, so we can find your inquiry. We aim to respond to privacy requests promptly, and within the time the law requires.